This Mandatory Age Policy applies to Jolly Craft (the “Website”) and all services, features, content, and transactions made available through it (collectively, the “Services”).
1. Minimum Age Requirement
You must be at least eighteen (18) years old, or have reached the legal age of majority in your country or region of residence, whichever is higher, to access or use the Services.
By accessing the Website, creating an account, placing an order, making a payment, or otherwise using the Services, you confirm that:
- You meet the applicable minimum age requirement;
- You have the legal capacity to enter into a binding agreement;
- The information you provide regarding your age and identity is accurate.
2. Use by Minors
The Services are not intended for individuals who do not meet the minimum age requirement stated above.
A parent or legal guardian may not authorize a minor to use the Services where such use is prohibited by this Policy or applicable law. Individuals below the required age must not create an account, submit personal information, make purchases, or otherwise use the Services.
3. Age Verification
We may take reasonable steps to verify a user’s age or identity where permitted or required by law. Such steps may include requesting additional information or using a trusted verification provider.
Any information collected for age-verification purposes will be handled in accordance with our Privacy Policy and applicable law.
We reserve the right to restrict, suspend, or terminate access to the Services if:
- A user refuses to complete a required age-verification process;
- The information provided appears to be inaccurate, misleading, or fraudulent;
- We reasonably believe that the user does not meet the applicable minimum age requirement.
4. Accounts and Transactions Involving Minors
If we discover that an individual below the required age has created an account, submitted personal information, or completed a transaction, we may take appropriate action, including:
- Restricting or terminating the account;
- Cancelling pending transactions where legally and operationally possible;
- Deleting personal information, subject to legal retention obligations;
- Taking any other action required by applicable law.
Refunds, if any, will be handled in accordance with our Refund Policy, Terms and Conditions, and applicable consumer-protection laws.
5. Reporting Underage Use
If you are a parent, legal guardian, or other concerned person and believe that a minor has used the Services or provided us with personal information, please contact us.
Please provide enough information for us to identify and investigate the relevant account or activity. We may request reasonable proof of identity or guardianship before disclosing information or taking action.
6. Changes to This Policy
We may update this Mandatory Age Policy from time to time to reflect legal, regulatory, operational, or technical changes. The updated version will be posted on the Website with a revised “Last Updated” date.
Continued use of the Services after an updated Policy becomes effective constitutes acceptance of the updated Policy, to the extent permitted by law.
