Terms and Conditions

Last updated: 05/11/2025

Welcome to Jolly Craft, operated by JOLLY GAMES LTD, a company registered in England & Wales, 5 Brayford Square, London, United Kingdom, E1 0SG, company number 15982284 ("Jolly Craft", "we", "us", "our").

These Terms and Conditions ("Terms") govern your access to and use of our website, Minecraft server, and any related services (collectively, the "Services"). By registering or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.

1. Eligibility

You must be at least 16 years old to use our Services. If you are under 18, you must have permission from a parent or guardian.

2. Account Registration

To access certain features, you may need to create an account. You agree to:

  • Provide accurate and complete information;
  • Keep your login details secure and confidential;
  • Not share your account or sell it to others.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Virtual Items & Payments

Our Services may offer virtual items, ranks, or in-game resources for purchase using real currency ("Virtual Items"). By purchasing Virtual Items, you acknowledge that:

  • All sales are final and non-refundable, except as required by law;
  • Virtual Items have no real-world monetary value;
  • Virtual Items cannot be exchanged, resold, or transferred outside of our Services.

Payments are processed securely through third-party payment providers. You must ensure you have the right to use the payment method you choose.

4. Refund Policy

All purchases are non-refundable once delivered, except in cases of technical error, fraud, or legal obligation under UK consumer law. If you believe you are entitled to a refund, please contact our support team at support@jollycraft.com within 14 days of your purchase.

5. User Conduct

You agree not to:

  • Use cheats, exploits, or third-party software that gives unfair advantage;
  • Harass, abuse, or impersonate other users or staff;
  • Use our Services for unlawful, commercial, or malicious purposes;
  • Attempt to hack, disrupt, or damage the server or website.

Violation of these rules may result in temporary or permanent account suspension.

6. Intellectual Property

All content within Jolly Craft—including logos, designs, in-game builds, and code—is owned or licensed by Jolly Craft Ltd. You may not copy, distribute, or modify any part of the Services without our written consent.

Minecraft is a trademark of Mojang AB. Jolly Craft is not affiliated with or endorsed by Mojang AB or Microsoft.

7. Termination

We may suspend or terminate your account at any time if you breach these Terms or engage in conduct that we deem harmful to the community or our Services. Upon termination, you lose access to your account and any associated Virtual Items.

8. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of the Services;
  • Our total liability to you shall not exceed the total amount paid (if any) for Virtual Items in the past 6 months.

The Services are provided "as is" and "as available" without warranties of any kind.

9. Privacy

We collect minimal personal information required for registration and payment processing. Our use of your data is governed by our Privacy Policy, available on our website. We comply with UK GDPR and related data protection laws.

10. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on our website with a revised "last updated" date. Your continued use of the Services after such updates constitutes your acceptance of the new Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England & Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England & Wales.

12. Contact

For any questions, concerns, or support requests, please contact us at:

Email: support@jollycraft.com

Address: JOLLY GAMES LTD, 5 Brayford Square, London, United Kingdom, E1 0SG, England & Wales